Question 1

How much does window cleaning cost?

Accepted Answer

It depends on the number of windows, storeys, access and whether you need inside and outside. Use our 30-second estimator for a rough range, or upload photos for an exact quote.

Question 2

Do I need to be home?

Accepted Answer

For exterior-only cleans, you often don't need to be home — provided we have safe access. Interior cleans require someone to let us in.

Question 3

Do you clean second-storey windows?

Accepted Answer

Yes, where safely accessible. We use pure-water pole systems and telescopic equipment for suitable high exterior windows from ground level.

Question 4

Do you remove flyscreens?

Accepted Answer

Yes — flyscreen removal, cleaning and reinstallation is available as an add-on where safely possible.

Question 5

Are tracks included?

Accepted Answer

A basic wipe is included where applicable. Deep track detailing — removing built-up dirt — is a separate add-on.

Question 6

Do you clean both sides?

Accepted Answer

Yes, with our interior + exterior package. Exterior-only cleans cover the outside only.

Question 7

What happens if it rains?

Accepted Answer

Light weather doesn't necessarily prevent window cleaning. Unsafe or severe conditions may require rescheduling — we'll communicate clearly.

Question 8

Do you work Saturdays and Sundays?

Accepted Answer

Yes. Weekend appointments are a priority. Request your preferred slot and we'll confirm availability.

Question 9

Are you fully insured?

Accepted Answer

Yes — we are fully insured for residential and commercial window cleaning work. Your property and our team are covered while we're on site.

Question 10

Do I need to provide water?

Accepted Answer

For most exterior work, yes. We'll confirm what's needed when we book your appointment.

Question 11

Why are some windows left wet after cleaning?

Accepted Answer

For some exterior windows, purified water is used to scrub and rinse the glass. Because dissolved minerals have been removed, the glass can dry naturally without tap-water spotting when the process is appropriate.

Question 12

How do photo quotes work?

Accepted Answer

Upload a few photos of your windows, add your details, and we'll review and send a confirmed quote — no site visit needed for most jobs.

Question 13

How often should windows be cleaned?

Accepted Answer

Most homes benefit from a clean every 3–6 months. We offer recurring reminders so you don't have to remember to book.

Question 14

Do you clean apartment windows?

Accepted Answer

Yes, where access allows. Upload photos or contact us with your building details and we'll confirm what's possible.

Frequently asked questions